Refunds and cancellation

During Beta, myFinGrid Plus costs nothing and we do not ask for a card or UPI. Nobody is charged. We will tell you before that changes, and you will always choose whether to pay.

The free tools and the free account stay free.

• You choose to pay every month or every year. Prices include GST.
• Before you pay, we show the amount, how often it is charged and when it starts. You then set up UPI Autopay or a card mandate with Razorpay, our payment partner.
• Your bank or UPI app notifies you before each charge, as RBI rules on e-mandates require.
• We never see or store your card number or UPI details. Razorpay handles them.
• You get a GST invoice for every payment in Settings → Billing.

Go to Settings → Billing, tap Cancel plan, then confirm. That is all. You can also stop the mandate in your UPI app or with your bank.

After you cancel, you keep Plus until the end of the period you already paid for. You are not charged again.

Your bank tries again a few times. Plus stays on while it does. If the payments stop, Plus ends 3 days after the end of your last paid period. Nothing you saved is deleted.

If we charged you by mistake, or charged you twice, we refund the extra amount in full.

We'll publish the full refund terms here before paid plans start.

Email support@myfingrid.com with the date and amount. Please do not send card or UPI details. See all the ways to contact us.