Privacy Policy

Last updated: 8 October 2026

In short

  • We only collect what we need to run the features you use.
  • Product analytics is on by default and can be turned off here or in Settings. Gmail, SMS, AI tips and answers, and news emails are off until you say yes.
  • We never sell your data or use it for other companies’ ads.
  • Some of the companies that run parts of myFinGrid are outside India. Our database is in Australia. We list them all below.
  • You can download all your data, or delete your account and everything in it, at any time.

Who we are

myFinGrid (myfingrid.com) is run from India. Under India's Digital Personal Data Protection Act 2023 (“DPDP Act”), we are the “Data Fiduciary”: the organisation that decides why and how your personal data is used.

Beta features

Features marked Beta feature are new. They follow this policy in full, but they may change, and their results may be wrong. Beta does not mean lower privacy protection.

What we collect, and why

Your name, email address and, if you add it, phone numberTo create your account, sign you in and contact you about your account.
Money records you enter or import: spends, money in, categories, budgets, goals, how your money is split, cards you track, split groupsTo show your dashboards, budgets, goals and split balances.
Setup answers: how you earn, monthly income, employer or income source, savings target, and credit score (CIBIL) if you give itTo set up your categories, budgets and plans, and to work out which cards suit your spending.
Cover Check details: year of birth, family size, loans and the cover you hold. Never health, smoking or gender detailsTo estimate how much life and health cover you may need. Without an account, these stay in your browser.
When insurance matching launches: quotes you add, plans you save and, only if you choose, yes/no health answers (smoking, known conditions, planned pregnancy)To show gaps in your cover and compare policies that match what you asked for. Health answers are saved only if you say yes separately. Without an account, your answers stay in this browser tab.
When the insurance assistant launches: what you type to it, only if you allow insurance AI. Health answers need a separate yesTo suggest answers you can change, and explain the policies we found. A PDF and its password are read once and never saved. Groq gets only text with personal details hidden.
When insurance reviews launch: experiences you choose to share, with when it happened and whether anyone paid youTo show other people, after an editor checks it and only if you allow it, until you take it back. Reviews never change which policies we show or their order.
Spends found in Gmail or bank SMS, only if you turn these onTo add spends for you to check. See the Gmail and SMS sections.
Your investment holdings (Plus), typed in or read from a CAS statementTo show what your investments are worth and how they are growing.
Questions you ask the AI planner (Plus), only if you allow AITo answer them. See the AI section.
What you tell the card assistant (spends, income, card preferences), only if you allow AI, and the amounts you confirmTo fill in the card calculator for you. See the AI section.
Card reviews you choose to share: rating, title, your story and when you used the cardTo show other people what using the card is like, after an editor checks it. Reviews never change the order of results.
Plus subscription details: plan, status, renewal date and Razorpay reference numbersTo give you Plus and manage billing. We never see or store card or UPI numbers.
Your last app activity date and the app and feature guides already shownTo show the app guide on first use or after ten days away, and each feature guide once. You can replay guides at any time. This information is removed when you delete your account.
Your privacy choices and historical declarations, with datesTo prove what you agreed to, as the DPDP Act requires.
Messages you send to support or the Grievance OfficerTo answer you and fix problems.
Security logs: IP address, browser and time of requests, kept by our hosting providersTo keep the service safe and stop abuse.

We use your data on the basis of your consent, or for a purpose you gave it to us for (for example, the spends you type in, so we can show them back to you), as the DPDP Act allows. Product analytics is on by default and can be turned off below. Other optional features ask first.

Who handles your data, and where

These companies run parts of myFinGrid for us. They may only use your data to do that work.

Clerk, Inc.Sign-in and account identityUnited States
SupabaseOur database (where your records are stored)Sydney, Australia
Vercel Inc.Hosting the website and app serversUnited States, with a worldwide network
Google LLC (Google Analytics)Charts on how the app is used unless you turn it offWorldwide, including the United States
Google LLC (Gmail API)Reading bank alert emails, only if you connect GmailWorldwide, including the United States
Groq, Inc.Home tips, goal suggestions, the monthly review and AI answers in Plus, the card assistant and, when it launches, the insurance assistant, each only if you allow itUnited States
Razorpay Software Pvt. Ltd.Plus payments (UPI Autopay and cards)India
ResendEmails we send: invites, receipts and, if you allow it, newsUnited States
MSG91 (Walkover Web Solutions Pvt. Ltd.)Sign-in codes by SMSIndia
Cloudflare, Inc. (Turnstile)Checking that sign-ups are people, not botsWorldwide

Data handled outside India

Your records are stored in Australia, and several of the companies above work from the United States. The DPDP Act allows this, except to countries the Government of India restricts. If a country we use is restricted, we will stop sending data there.

How long we keep things

Your account, spends, budgets, goals, cards, insurance details and groupsUntil you delete your account
AI chats, including card assistant chats90 days, or sooner if you delete them
Card reviews an editor turned down90 days
Spends found in Gmail or SMS that you have not added60 days
Sign-in codes (OTP)Deleted once they expire
Your privacy choices and their historyUntil you delete your account
Usage limits and payment event records400 days
Charts on how the app is used (Google Analytics)2 months

A daily automatic job deletes things when their time is up. When you delete your account, your records are deleted at once; copies in our database backups are deleted as those backups expire. Plus invoices are kept as long as tax law requires.

Your rights, and how to use them

  • See your data: Settings → Privacy & data → Download my data gives you a file with everything we store about you.
  • Correct it: edit anything in the app, or ask the Grievance Officer.
  • Delete it: delete your account from your Profile page. This removes all your records, including sign-in codes, ends any Plus subscription and removes our Gmail access.
  • Change your mind: withdraw any consent in Settings → Privacy & data. It is one tap, the same as giving it. Withdrawing does not affect what was done before.
  • Choose someone to act for you: you can nominate a person to use these rights if you die or cannot act yourself. Write to the Grievance Officer.
  • Complain: write to the Grievance Officer below. We resolve complaints within 90 days. If you are not satisfied, you can then go to the Data Protection Board of India.

Google user data (Gmail)

Connecting Gmail is optional. If you connect it, myFinGrid asks for read-only access (gmail.readonly) for one purpose: to find bank and card alert emails and turn them into spends for you to check. Nothing is added until you approve it.

  • We search only for bank and card alert emails. From each one we keep the amount, date, shop or payee, bank and the last 4 digits of the card or account, plus the email’s ID so we do not add it twice.
  • We do not keep the email text. Gmail data is never sent to any AI service.
  • Your Google access key is stored encrypted.
  • Disconnecting Gmail, or withdrawing Gmail consent, removes our access at Google and deletes the key. You can also remove access in your Google Account.

myFinGrid's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

  • We only use Gmail data to provide the spend-finding feature you turned on.
  • We do not transfer or sell Gmail data to third parties, and we do not use it for advertising.
  • We do not use Gmail data to train AI models.
  • People at myFinGrid do not read your Gmail data, unless you ask us to for support, it is needed for security or the law requires it, or the data is combined and made anonymous.

Bank SMS (Android app)

On Android, you can let the myFinGrid app read SMS to find spends. This is optional, and the app works fully without it: you can paste an SMS or add spends yourself.

  • The app reads SMS from bank senders only. Personal messages are never read.
  • Each SMS is read on your phone. The message text never leaves your phone; only the amount, date, shop or payee, bank and last 4 digits are sent to us.
  • You can turn this off at any time in Settings → Privacy & data, or in your phone’s settings.

Investment statements (CAS)

In Plus you can upload a consolidated account statement (CAS) from CAMS or KFintech. We read the file once to pick out your holdings, then discard it. The PDF and its password are never stored.

AI tips, answers and assistants

  • Home tips and goal suggestions come from our built-in rules. If you allow AI, Groq, in the United States, rewords them; we send monthly totals, category names and your goals.
  • AI answers and the monthly review in Plus run on Groq, in the United States, and only if you allow AI. For the review we send only its plain summary lines.
  • We send your question, totals worked out from your data and the names of your investments. We never send your name, email, phone, PAN, bank, card or folio numbers, or the text of any email or SMS.
  • The card assistant (signed in, if you allow AI) also runs on Groq. It sends what you type, with card numbers, phone numbers, emails and your name hidden. It only asks questions: our calculator ranks the cards, and nothing is used until you confirm the amounts.
  • When the insurance assistant launches, it will run on Groq only if you allow insurance AI. It suggests answers you can change and explains the policies we found. Health answers need their own yes to be sent, and another to be saved; health answers you don’t save are left out of the saved chat. You check anything it reads from a quote or PDF. PDFs and passwords are never saved or sent to Groq.
  • We use Groq’s setting that stops it keeping what we send. Your chats with the planner and the card assistant are kept for 90 days, and you can delete them sooner.
  • AI answers are for planning and learning. Not investment advice. myFinGrid is not a SEBI-registered investment adviser.

How we protect your data

All traffic is encrypted (HTTPS). Google access keys are encrypted in our database. Only the people who need to run the service can reach your data, and we follow reasonable security practices under the Information Technology Act 2000.

If something goes wrong

If your data is exposed in a security incident, we will tell you without delay, and in any case within 72 hours of finding out. We will say what happened, which data was involved, what we are doing about it, what you can do, and who to contact. We will also report it to the Data Protection Board of India, as the law requires.

Children

myFinGrid is intended for adults aged 18 or older. Setup does not collect an age declaration. If we learn that an account belongs to someone under 18, we will review it under our eligibility policy.

Changes to this policy

If we make an important change, we will tell you in the app or by email before it applies. If a change affects something you consented to, we will ask you again.

Questions and complaints

Grievance Officer

Email: grievance@myfingrid.com

Write to us about how we handle your data, or anything else that went wrong. We resolve every complaint within 90 days. If you are not happy with our answer, you can complain to the Data Protection Board of India.

Other ways to contact us

Cookies

Storage we always use

These keep the service working. They are not used to track you.

  • Sign-in cookies set by Clerk, to keep you signed in safely.
  • Cloudflare Turnstile cookies during sign-up, to tell people from bots.
  • Settings saved in your browser: your theme, your analytics choice and, without an account, your Cover Check and card tool answers.

Product analytics

myFinGrid uses Google Analytics 4 to count which pages and buttons are used. It is on by default. You can turn it off below or in Settings → Privacy & data. Once you turn it off, the analytics code stops sending events on this device.

Your analytics choice on this device

  • Web addresses are cleaned first: no search terms, names, numbers or codes.
  • Events never include your name, email, account ID, income, credit score, amounts, records or anything you type.
  • Google signals and ad personalisation are turned off. We use no advertising or cross-site tracking cookies.
  • Google keeps the data for 2 months.

Changing your choice

Change analytics here or at any time in Settings → Privacy & data. Turning it off does not affect any feature and stops analytics on that device straight away. If you sign in, we save your choice to respect it on your other devices too.